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Training
Habits of
Leadership
Sure, everyone has their style but there are habits every leader must
master to be an effective leader. Three day developmental
workshop.
Interpersonal skills
development of leaders. (Three day seminar)
Some of the topics covered:
- Foundations of Leadership -
Eight attributes of leadership
- Power and Influence
- Personal Development (A Brand
Named You)
- Developing Trust - Integrity
- Empowering others - Inspiring
a shared vision
- Win-Win Relationship
This combines 17 years of study on leadership with strong references to
Steven Covey's "Seven Habits of Highly Effective People" and John
Maxwell's "Becoming a Person of Influence."
Behavioral
Interviewing
People are a companies greatest asset. Hiring the right people
is critical to your business’ success. Do you believe that?
Getting
below the surface is a critical skill for all involved in
hiring. One wrong person can kill years of work to create a solid
business.
Getting at the heart of what
a candidate has done is what is needed to make an intelligent hiring
decision. This course teaches how to develop interview guides and do a
behavioral interview. This is Development Dimension International (DDI)
course – Targeted Job Selection.
All the components of doing a behavioral based interview
- Interview Guides
- Legal issues
- Practice
See also our "Coming to Terms with Terms" Behavioral Based Interviewing
Change Leadership
How to lead and how to survive. If your company had to make major
changes, how resilient and flexible are your people? Do you know
how you can increase their resilience? Could you implement a
change strategy that would not be immediately perceived as another
“flavor of the month” program? Three day workshop. More
Business
Place Diversity
Business Place Diversity is about keeping and developing
employees by improving communication and cultural understanding in
today's diverse workplace. This highly interactive seminar, delivered
in full-day or half-day versions, provides a combination of awareness
and skills building. The techniques learned can be applied immediately
for improved co-worker and customer interactions.
Participants gain an understanding of the business imperatives of
inclusiveness, and the differences that can
arise due to the various ways that we are different. They learn
to identify their own cultural filters; minimize assumptions and/or
stereotypes; stay neutral in challenging situations; and adapt their
behavior to create more positive work relationships.
The most important thing about a person is not their ethnicity, race or
culture but their character. There is a lot of crazy stuff out there
that is passed off as Diversity training. For any business it
makes great sense to teach about cultural and gender differences and
the implications for business.
This is no group hug session but many sound learning activities
about our diversity in a business setting and how to make it an
asset . Working with our diversity is what gives us an
edge. Not having the knowledge and tools to work with each other's
uniqueness is what causes us to disintegrate.
Conflict Resolution
Length: 1/2 day
Conflict and misunderstanding are never pleasant. We can provide your
leaders with tools they need to defuse anger and deal with conflict.
Every leaders needs to understand how to deal with emotions. Their own
and others. Denial or avoidance only increases the likelihood
that it will get worse.
Some of the topic covered:
- Tools for defusing hot
tempers
- Reflecting
- “I” messages
- Listening skills
- Miller’s Law
- Searching for solutions
Team Building
Length: 1 day to 1 week (according to your need). Better relationships
and team performance.
There are several elements that can be built into this training.
Program is developed to your needs and time allotment. Outcomes are:
better use of a team’s talents, more efficient meetings and better
decision making. Numerous activities are used. This can be done
on site or in a retreat setting.
- Interpersonal relationships
and communication within the team
- Understanding of the
strengths of diversity and the possible conflicts and
solutions
- Team Guidelines
- Meeting Skills
- Decision Making
- Problem Solving Tools
- Brainstorming
- Pareto
- Histograms
- Force Field Analysis
- Etc.
- Leading Change
Problem Solving Tools
Tools for finding root causes in processes and process improvements
Two day training with
practice in using some of the more common quality tools.
- Introduction to
Quality/Continuos Improvement
- Brainstorming
- Cause and Effect Diagram/Fish
bone
- Force field Analysis
- Matrix Diagrams
- Pareto Chart
- Introduction to data
collection and analysis
- and more!
Supervisor
Development
Developing the front line management.
Length: 1 week. Components (suggestions below) selected to your needs.
Course work includes several case studies.
This program requires working closely before hand with your internal
management to understand your culture and “systems” (discipline, sexual
harassment etc.) and/or prep your subject matter experts to come in at
points and share their expertise.
Topics to choose:
- What is expected of me
- Acting professionally
- Behavioral styles and self
assessments
- Leadership ethics
- Delegating
- Stress
- Decision making
- Setting goals
- Managing your relation with
your boss
- Motivating employees
- Developing a positive
environment
- Trust building behaviors
- HR issues (Level I)
- Hiring/Firing
- “Problem” workers
& discipline
- Training or Performance Problem
- Preventive maintenance
- Culture of quality &
continuos improvement
- Eliminating errors
- Preventing double work
Supervisor Development II
Length: 1 week. Components (suggestions below) selected to your needs
- Control/Power
- Change leadership
- Organizing – Vision &
mission development
- Planning and setting goals
- Development of self &
others
- Developing teams
- Meeting skills
- HR Issues (Level II)
- EEO
- Diversity
- Sexual harassment
- Improving safety – use of
occurrence documentation
- Communication oral, written
and listening includes writing & speaking
effectively
- Document control
Below are additional areas that we can do general training but would
need to integrate with your subject matter experts (SMEs) for the
particulars.
- Budgets and cost estimating
- Purchasing
- Material control
- EPA/OSHA issues for your site
- Security/Emergency/Crisis
management
- Labor organizing
Job Safety Analysis
(JSA)
Safety training and developing a safety culture can have an immediate
pay off.
Length: 1˝ hours (usually accompanied with other safety
training). Includes practice.
This is a proactive tool for analyzing a process and implementing
safety precautions or barriers.
Customer Service
Length: 2 days
Developing exceptional customer service. What is more important
than the people that meet your
customers and represent your values?
Length: two days
The majority of the time is spent on Customer Service competencies and
their development.
- Develop Skilled Service
Leaders
- Discover What Customers Want
- Design High-payoff Service
Objectives
- Receive the gift - The Customer Complaint
Mentoring
We help you build a culturally sensitive mentoring program at your
site.
Length 2 days plus prework.
This program requires working closely before hand with your internal
mentoring leader who will continue the program after the training. I
will work with them on a culturally acceptable way to introduce
mentoring and then ways to manage a system of checks and balances for a
sustained program.
Some preliminary questions should be answered:
- What are the business’
reasons for developing a mentoring program?
- What organizational support
exists and what needs to be developed?
- What are the criteria for
being part of the program?
- What are the criteria for success?
Training Developed to your needs:
We specialize in on site
training adapted to your needs. When we leave your organization,
your employees have more skills to manage projects, develop purposeful
change, interact within and without the organization etc. We work
with you on a survey, gap analysis and development of training and
organizational interventions to meet your needs.
We research and design each learning activity to fit with the
organization's specific goals and objectives. See: What
we do
School In-Service Training
We have programs for teachers - for their personal development
and creativity development
One day in-service programs for educators.
Experiential (activity) learning methods used extensively. Build
esprit de corps, creativity and team development tools. Gives teachers
a chance to learn new approaches to looking at teaching and problem
solving.
Speaker
Need a speaker for your organization's lunch or retreat? I've
spoken hundreds of times to Churches and business groups on a wide
range of topics.
Motivational
Humor
- Seven stories for my seven children
(humorous stories I told my seven children over the years about growing
up)
- Things that blow up
- Saving Em
- Run a way child
- Ireland and the green eye
of envy
- Stolen love
- Now what was that about?
- I shouldn't oughta said that
Business
- Build resilience into your
organization
- What's the big deal about
Diversity?
- Cookbook for change
leadership
- Resolving conflict
And much much more...
I research and designs each presentation to fit with the meeting
planner's specific goals and objectives. Specializing in bringing real
solutions to the challenges facing organizations and companies in the
turbulent market.
Team Facilitation
Need a facilitator to move your team along to greater capacity? We have
years of success with developing a team’s capacity and process
improvements.
Skillfully bringing out the best in a team.
Sometimes you need a skilled outsider. Someone that will
challenge assumptions. Someone who is not involved in the
politics but doesn't ignore them.
We bring to the table years of working with process improvement
teams. Helping teams look for root causes by using quality tools and
measures. We've led teams that had stacks of backlogged work to
having no backlog, no added personnel and no overtime.
Click on " Contact us " and let us build the
strength of your organization.
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